PF ONE Privacy Policy

  

Effective Date: July 31, 2026

PF ONE (hereinafter referred to as "We," "Us," or "Our") owns and operates the mobile application PF Balance Check, EPFO: PF ONE ("App"). We are committed to protecting the privacy and security of our users ("User," "You," or "Your").

This Privacy Policy explains how We collect, use, disclose, and protect information when You access or use Our App or any related website ("Site") on a compatible device.

By using the App or Site, You acknowledge that You have read, understood, and agreed to this Privacy Policy. If You do not agree with this Privacy Policy, please discontinue using the App and Site.

We may update this Privacy Policy from time to time. Any changes become effective immediately upon publication. We encourage You to review this Privacy Policy periodically to stay informed.


Information We Collect

1. Personal Information

We do not collect or store Your personal information on Our servers.

The App allows You to access publicly available or government-provided EPFO-related services. Any information You enter while using official EPFO services is processed through the respective government systems and is not stored by PF ONE.


2. Device Information

To improve App performance and compatibility, We may automatically collect limited, anonymous device information such as:

  • Device model

  • Device manufacturer

  • Android version

  • App version

  • Language preference

  • Screen size and resolution

  • Network type

  • Crash diagnostics

This information does not identify You personally.


3. Usage Information

We may collect anonymous usage statistics including:

  • Features used

  • App performance

  • Crash reports

  • Error logs

  • Session duration

  • General interaction analytics

This information helps Us improve the quality, stability, and usability of the App.


Local Data Storage

Certain information, such as recent searches, preferences, downloaded documents, or history (if applicable), may be stored locally on Your device only.

We do not upload or synchronize this information to Our servers.

You may remove locally stored data anytime by:

  • Clearing the App's storage through Android Settings, or

  • Using any available "Clear Data" feature inside the App.


Third-Party Services

The App may use trusted third-party services to improve functionality, analytics, crash reporting, or advertising.

These services may collect limited anonymous device information according to their own privacy policies.

Examples may include:

  • Firebase Analytics

  • Firebase Crashlytics

  • Google AdMob

We do not sell, rent, or trade Your personal information with third parties.


How We Use Information

Anonymous information collected may be used to:

  • Improve App stability

  • Fix bugs and crashes

  • Improve user experience

  • Optimize performance

  • Detect abuse or misuse

  • Improve compatibility across Android devices

  • Measure feature usage

We never use collected information to personally identify You.


Data Security

We take appropriate technical and organizational measures to protect information.

These include:

  • Secure HTTPS encrypted communication

  • Regular security updates

  • Protection against unauthorized access

  • Secure third-party infrastructure where applicable

We do not store:

  • UAN passwords

  • OTPs

  • Login credentials

  • Bank details

  • Aadhaar information

  • PAN information

  • Sensitive EPFO account information

Although We strive to protect all information, no method of electronic transmission or storage is completely secure.


Push Notifications

If You enable notifications, We may send:

  • Important App updates

  • Feature announcements

  • Service notifications

  • Helpful reminders

You can disable notifications anytime through Your device settings.


Third-Party Websites

The App may contain links to official government websites or other third-party websites.

Once You leave Our App, We are not responsible for the privacy practices or content of those websites. We encourage You to review their respective privacy policies.


User Rights and Choices

You have the right to:

  • Manage App permissions through Android Settings

  • Disable notifications

  • Clear locally stored App data

  • Uninstall the App at any time

  • Contact Us regarding any privacy concerns


Children's Privacy

Our App is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If We become aware that such information has been collected, We will take appropriate steps to remove it.


Compliance with Applicable Laws

We comply with applicable privacy and data protection laws and regulations relevant to the operation of Our App.


Data Breach Notification

In the unlikely event of a security incident affecting information under Our control, We will take appropriate corrective measures and provide notifications where required by applicable law.


Disclaimer

PF Balance Check, EPFO: PF ONE is an independent application developed to help users conveniently access EPFO-related services.

We are not affiliated with, endorsed by, or representing the Employees' Provident Fund Organisation (EPFO), the Government of India, or any government authority.

Information displayed within the App is obtained from publicly available government services and official EPFO portals.


Contact Us

If You have any questions, suggestions, or concerns regarding this Privacy Policy, You may contact Us at:

PF ONE

Email: support.applicationwala@gmail.com


By using PF Balance Check, EPFO: PF ONE, You agree to this Privacy Policy and acknowledge that You have read and understood its contents.

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