Privacy Policy
Effective Date: July 31, 2026
PFGuru (hereinafter referred to as "We," "Us," or "Our") owns and operates the mobile application PF Balance, EPFO, UAN - PFGuru ("App"). We are committed to protecting the privacy and security of our users ("User," "You," or "Your").
This Privacy Policy explains how We collect, use, disclose, and protect information when You access or use Our App or any related website ("Site") on a compatible device.
By using the App or Site, You acknowledge that You have read, understood, and agreed to this Privacy Policy. If You do not agree with this Privacy Policy, please discontinue using the App and Site.
We may update this Privacy Policy from time to time. Any changes become effective immediately upon publication. We encourage You to review this Privacy Policy periodically to stay informed.
Information We Collect
1. Personal Information
We do not collect or store Your personal information on Our servers.
The App allows You to access publicly available or government-provided EPFO-related services. Any information You enter while using official EPFO services is processed through the respective government systems and is not stored by PFGuru.
2. Device Information
To improve App performance and compatibility, We may automatically collect limited, anonymous device information such as:
Device model
Device manufacturer
Android version
App version
Language preference
Screen size and resolution
Network type
Crash diagnostics
This information does not identify You personally.
3. Usage Information
We may collect anonymous usage statistics including:
Features used
App performance
Crash reports
Error logs
Session duration
General interaction analytics
This information helps Us improve the quality, stability, and usability of the App.
Local Data Storage
Certain information, such as recent searches, preferences, downloaded documents, or history (if applicable), may be stored locally on Your device only.
We do not upload or synchronize this information to Our servers.
You may remove locally stored data anytime by:
Clearing the App's storage through Android Settings, or
Using any available "Clear Data" feature inside the App.
Third-Party Services
The App may use trusted third-party services to improve functionality, analytics, crash reporting, or advertising.
These services may collect limited anonymous device information according to their own privacy policies.
Examples may include:
Firebase Analytics
Firebase Crashlytics
Google AdMob
We do not sell, rent, or trade Your personal information with third parties.
How We Use Information
Anonymous information collected may be used to:
Improve App stability
Fix bugs and crashes
Improve user experience
Optimize performance
Detect abuse or misuse
Improve compatibility across Android devices
Measure feature usage
We never use collected information to personally identify You.
Data Security
We take appropriate technical and organizational measures to protect information.
These include:
Secure HTTPS encrypted communication
Regular security updates
Protection against unauthorized access
Secure third-party infrastructure where applicable
We do not store:
UAN passwords
OTPs
Login credentials
Bank details
Aadhaar information
PAN information
Sensitive EPFO account information
Although We strive to protect all information, no method of electronic transmission or storage is completely secure.
Push Notifications
If You enable notifications, We may send:
Important App updates
Feature announcements
Service notifications
Helpful reminders
You can disable notifications anytime through Your device settings.
Third-Party Websites
The App may contain links to official government websites or other third-party websites.
Once You leave Our App, We are not responsible for the privacy practices or content of those websites. We encourage You to review their respective privacy policies.
User Rights and Choices
You have the right to:
Manage App permissions through Android Settings
Disable notifications
Clear locally stored App data
Uninstall the App at any time
Contact Us regarding any privacy concerns
Children's Privacy
Our App is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If We become aware that such information has been collected, We will take appropriate steps to remove it.
Compliance with Applicable Laws
We comply with applicable privacy and data protection laws and regulations relevant to the operation of Our App.
Data Breach Notification
In the unlikely event of a security incident affecting information under Our control, We will take appropriate corrective measures and provide notifications where required by applicable law.
Disclaimer
PF Balance, EPFO, UAN - PFGuru is an independent application developed to help users conveniently access EPFO-related services.
We are not affiliated with, endorsed by, or representing the Employees' Provident Fund Organisation (EPFO), the Government of India, or any government authority.
Information displayed within the App is obtained from publicly available government services and official EPFO portals.
Contact Us
If You have any questions, suggestions, or concerns regarding this Privacy Policy, You may contact Us at:
PFGuru
Email: support.applicationwala@gmail.com
By using PF Balance, EPFO, UAN - PFGuru, You agree to this Privacy Policy and acknowledge that You have read and understood its contents.
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